Aging Claims With Payers Faster They're Paid

Money sitting in A/R over 90 days isn’t waiting — it’s evaporating. Our A/R specialists work every outstanding claim by priority, chase payers for status, fix what’s stuck, and turn your aging report into deposits.

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Is This Costing Your Practice Revenue Right Now?

Most practices carry these problems for years without measuring what they cost. Here’s where the money usually goes.

−20%/mo

Aging balances

Old claims lose collectability every single month they age.

Ignored

No follow-up bandwidth

In-house teams work new claims and never get to the old ones.

Hidden

Unnoticed underpayments

Short payments disappear inside contractual adjustment codes.

No trail

Undocumented efforts

Without notes on every claim, nobody knows what's been tried.

Everything This Service Covers

Delivered by a dedicated team, inside your systems, with fully HIPAA-compliant data handling.

Aging Analysis & Prioritization

A/R is segmented by value, age, and payer so the highest-impact claims are worked first.

1

Payer Status Follow-Up

Direct payer contact on every unresolved claim — portals, calls, and written inquiries.

2

Stalled Claim Resolution

Claims stuck in processing are identified, escalated, and pushed to adjudication.

3

Underpayment Recovery

Payments checked against contracts, with shortfalls disputed and recovered.

4

Old A/R Cleanup Projects

Legacy balances triaged: collectible claims recovered, dead ones documented for write-off.

5

Patient Balance Workflows

Deadline tracking on every claim ensures nothing is ever written off to timely filing.

6

Built to Protect Your Revenue

Credentialing fails on details: a missing signature, an unattested CAQH profile, an unanswered payer letter. We manage those details on a schedule, so applications move instead of sitting in a queue.

Receivables decay. Collection industry data is consistent on this: the probability of recovering a claim falls sharply with every month it ages, and balances past a year are often worth pennies on the dollar. An aging report isn’t a list of money you have — it’s a list of money that’s evaporating on a schedule.

The usual cause isn’t incompetence; it’s bandwidth. In-house teams work today’s claims because today’s claims are urgent, and last quarter’s stalled balances get pushed to a someday that never comes. Meanwhile underpayments hide inside adjustment codes, stalled claims sit in payer limbo, and nobody has notes on what was already tried.

How We Deliver Accounts Receivable Follow-Up, From Day One

Switching sounds disruptive. Our onboarding is designed so it isn’t — with zero revenue interruption during transition.

1 Segment

Your full A/R is analyzed and bucketed by age, payer, and dollar value.

2 Work

Specialists follow up claim by claim, documenting every payer interaction.

3 Resolve

Corrections, appeals, and escalations move stuck claims to payment.

4 Report

Weekly aging movement reports show exactly what was recovered and what remains.

In-House vs Core Axis The Real Numbers

The question isn’t whether outsourcing costs money — it’s whether your current setup is costing you more.

Metric

Typical In-House Setup

Core Axis Healthcare

Annual cost

$50K–$70K per biller plus benefits, training, and software

One transparent rate — team, tools, and expertise included

Clean claim rate

85–92% industry average

98%+ first-pass acceptance

Denial rate

5–10%, with costly rework

Driven down 15%+ through prevention

Days in A/R

Often 40–55 days

Actively worked toward under 30

Coverage

One person’s knowledge — gone when they leave

A full team with backup, always staffed

Scalability

Hire-and-train cycles lag your volume

Scales instantly with patient volume

Technology

Billing software billed separately

Included in the service

Compliance

Liability sits fully on your practice

HIPAA-compliant processes with a dedicated teama

Reporting

Core Axis Healthcare

Scheduled monthly reports with walkthroughs

Specialty-Specific Expertise for Every Practice Type

Every specialty has its own code sets, modifier rules, and denial triggers. Our specialists are trained in yours — across 50+ specialties.

Cardiology

Echo, stress tests, and modifier billing require payer-specific expertise.

Orthopedics

Surgical packages and fracture care demand precise coding accuracy.

Dermatology

Lesion procedures and biopsies require compliant coding and modifiers.

Neurology

EMG, EEG, and nerve studies require specialty coding expertise.

Gastroenterology

Endoscopy procedures require accurate coding and bundling compliance.

Radiology

Professional and technical billing requires accurate modifier application.

OB/GYN

Maternity care and procedures require precise global billing expertise.

Pediatrics

Vaccines and preventive visits require age-specific coding accuracy.

Physical Therapy

Timed therapy services require accurate documentation and coding.

Pain Management

Injection procedures require authorization and precise coding compliance.

Internal Medicine

Chronic care and E/M coding require complete documentation.

Behavioral Health

Therapy sessions require compliant coding and documentation accuracy.

EHR & Practice Management Platforms We Work With

Simple Pricing. Everything Included.

Custom

A simple percentage-of-collections rate quoted for your practice — everything included, nothing hidden.

Your Patient Data, Protected at Every Step

HIPAA Compliant

Every workflow operates under HIPAA Privacy and Security Rule safeguards for PHI.

Encrypted Data

Patient information travels and rests only through encrypted, access-controlled channels.

BAA Provided

A signed Business Associate Agreement is in place before we touch a single record.

Audited Processes

Regular internal audits and staff screening keep our security posture current.

Accounts Receivable Follow-Up: Your Questions Answered

Which aging buckets do you work?

All of them — prioritized by dollar value and age so the highest-impact claims are worked first, with the 90+ bucket getting aggressive attention.

Can you clean up old legacy A/R?

Yes. We run one-time cleanup projects for receivables inherited from system changes or previous billers, recovering what’s collectible and documenting the rest.

How do you report progress?

Weekly aging movement reports show exactly which claims were resolved, what was recovered, and what remains — no vague summaries.

Do you actually call payers?

Yes. Portals are efficient, but stalled claims get direct payer calls, and every interaction is documented on the claim.

Your Patients Need Your Attention. Your Billing Needs Ours.

Stop losing revenue to problems nobody has time to chase. Request your free billing audit and see exactly where your revenue cycle stands.

Shrinking 60/90/120+ day buckets
Recovered revenue you'd written off mentally
Underpayments caught against contracts
Documented action on every claim
Cleaner A/R before audits or a sale
Cash acceleration without new patients